W-2 only. This position is offered on a W-2 basis only (no Corp-to-Corp or 1099). We are not a headhunting agency.
Your resume must address the minimum qualifications listed below.
Primary duties
- Provide routine IT support, troubleshooting and maintenance for personal computers, display terminals, printers, cabling and software.
- Assist professional IT staff with systems testing and validation of user manuals, procedures and instructional guides.
- Track and log customer support calls and follow escalation procedures for high-priority items.
- Perform physical setup and maintenance of IT equipment.
Minimum qualifications
- 2 years of highly specialized clerical experience in an information systems environment.
- Proven hands-on experience with desktop software usage and installation and/or operating high-speed commercial printers.
- High school diploma or equivalent.
- Ability to lift and move office supplies and equipment weighing up to 20 pounds.
Preferred skills and background
- Hardware and equipment support: hands-on experience operating medium office printers and high-speed commercial printers.
- Technical troubleshooting: skill in identifying, tracking, documenting and resolving desktop hardware, software and cabling issues.
- Customer service and communication: strong oral and written communication skills for supporting end users and documenting problem calls.
- Problem solving and decision making: sound judgment in escalating high-priority IT issues according to established procedures.
Schedule and work conditions
- Standard work schedule established at onboarding based on operational needs.
- Occasional after-hours support may be required with advance notice.
- Work schedules are subject to change with a minimum of 24 hours' notice.
How to apply
Apply online with your resume, or email your detailed resume in Word format toinfo@solitsys.comwith the position title in the subject line.
Equal employment opportunity
Solitsys Technologies is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local law. Qualified applicants with arrest or conviction records will be considered in accordance with the California Fair Chance Act. If you need a reasonable accommodation during the application process, email info@solitsys.com.